HAMEG: Request RMA


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Warranty & repair
	Warranty conditions
	Customer service
	Request RMA
	Query repair status

Dealer's Area

Request RMA number

To speed up the repair procedure all customers have to request an RMA number before returning any instrument to HAMEG. This will help us to process your order as fast and accurately as possible.

To get an RMA number please fill the form below. Mandatory fields are marked with an asterisk (*).

Invoice address

Customer no.:

If available (Dxxxxxx)

Company*:

If you are an individual please enter your full name here.

Contact person:

If available

Street*:

Complete street address

ZIP*:

ZIP incl. country code

City*:

Country:

VAT ID:

VAT ID number (if available, for customers in the EU)

Phone*:

Complete phone number including country prefix.

Fax:

Complete fax number including country prefix.

E-Mail*:

Your E-Mail address we will reply to.

Delivery address (if different)

Company:

If you are an individual please enter your full name here.

Contact person:

If available

Street:

Complete street address

ZIP:

ZIP incl. country code

City:

Country:

Phone:

Complete phone number including country prefix.

Fax:

Complete fax number including country prefix.

Information on your instrument

Type*:

e.g. HM303-6, HM1507-2, etc.

Serial no.*:

See label on instrument's back. If your serial number is like Zxxxxx, please give production week and year which are located next to the serial number (e.g. 34/99).

Date of purchase*:

This information is important to determine wether your instrument is within the warranty period. Please attach the sales slip to the instrument.

Fault category*:

Please choose the most striking category.

Fault description*:

Please describe the instrument's fault as short and precise as possible.

Additional information:

	Calibration incl. Certificate
	Estimate of cost
	Return via UPS (may be with costs)

Please check wether your instrument should be calibrated by us (including an ISO certificate) and/or if you want to receive an estimate of cost before your instrument will be repaired. The UPS return service will be charged if instrument is outside warranty period.

Automatic clearance:

In Euro. Please enter the maximum cost you want to have your instrument repaired without an explicit clearance.

A Rohde & Schwarz Company

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