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Welcome to service & support




Service


Please contact us for all topics regarding the hardware of your instrument.

 

Should you wish to retrofit your instrument with options or require a repair please choose Warranty & Repair on the left in the menu.

 

Select HAMEG Calibration for information regarding the calibration of an instrument.

 

If you want to obtain the schematics of a discontinued device or if you have further questions then please contact us directly by using the Contact link on the left.




SUPPORT


We are your contact for all questions regarding the software of HAMEG instruments. This mainly includes the setup and handling of our instruments as well as questions concerning remote control funtions.

 

You can find the latest data sheets, manuals as well as firmware and driver versions in our Downloads section.

 

In our Knowledge Base we have put together frequently asked questions and answers.

 

If your request couldn't be solved either in the download section or in the knowledge base then please contact the dealer where you have purchased your instrument.

 

If you have obtained your instrument through the sales network of our colleagues from Rohde&Schwarz then you are entitled to access the global R&S Live-Support. Please click here for contact details of the support center for your region.

 

For additional questions please contact us directly via eMail at support@hameg.com

 

Please remember to include your type of instrument, the firmware version as well as the serial number of your device. This allows us to answer complex technical requests in the fastest possible way.


 
 

HAMEG summer promotion: Great offers until October 2013 +++ Spectrum Analyzers HMS1000, HMS1010 and HMS1000E now with extended frequency range of 1.6GHz… [more…] +++ Embedded World: HAMEG introduces new HMO3000 series of oscilloscopes with up to 500MHz bandwidth. +++ 
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